Refund policy
Return & Exchange Policy|退换政策
All sales are final. Please check your order details (size, color, quantity) before placing an order.
所有订单一经确认,不接受取消或随意退换,请下单前确认信息无误。
7-Day Exchange Policy|7天退换说明
We only accept exchanges within 7 days of receiving your order, and only for:
仅在收货后7天内受理退换,且仅限以下情况:
• Wrong item sent 发错商品
• Serious defects 严重瑕疵
Minor issues (e.g. slight imperfections) will be compensated with store credit only.
轻微瑕疵将以购物金补偿,不支持退换。
Return Conditions|退回条件
Items must be:
• Unused, unwashed, unaltered 未使用 / 未清洗 / 未修改
• Returned within 7 days with tracking 7天内寄回并提供物流单号
Otherwise, the request will be rejected.
不符合条件将不予受理。
Important Notes|重要说明
• No refunds. Store credit only.
不提供现金退款,仅提供购物金
• Return shipping fees are borne by the buyer
退换运费需买家承担
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Out of Stock|缺货处理
If an item is out of stock, you may choose:
如遇缺货,可选择:
1. Exchange 换货
Swap for another item (same value / top up price difference)
可更换同价商品或补差价更换更高价商品
2. Store Credit Refund 购物金退款
Full amount will be issued as store credit
全额以购物金形式退还